please feel free to reply to this email

07.10.2014

For those affected, I got this email from Blizzard's support:

Greetings!

This email is to follow up on your request world of Warcraft po for assistance. We were able to identify your account as being affected by billing issue in our systems currently being investigated. At this time, we have no workarounds and we thank you for your patience while we correct this matter. Notifications regarding our progress will be posted on the World of Warcraft forums and breaking news (in-game), however, should you run in to any further issues, please feel free to reply to this email. If you would rather speak with a representative directly, please contact Account & Technical Services. Our contact information can be found at http://blizzard.com/support/article/cs.